How it works
From first conversation to “it’s handled.”
No jargon, no mystery process. Here’s exactly what working together looks like.
The process
Five steps.
- 01
A free consultation
We talk about your business, your current website if you have one, and what you actually need. Plain English, no obligation, and no pressure — if a managed plan isn't the right fit, I'll say so.
You bring: the problem. That's it.
- 02
A written plan
You get a clear written scope: what I'll build, what it costs, what's included ongoing, and what would cost extra. The agreement is signed with Shiner Solutions, LLC dba Shiner Software, and managed plans carry a 12-month initial term.
You provide: existing website or source material, or your business information and what the site should say.
- 03
The build
I build your website — custom-designed for your business on a proven foundation, so it's efficient without being a template. You review it before anything goes live, and we adjust until it's right. Copy can be reorganized or rewritten along the way.
You provide: feedback. I handle domains, hosting, migration, and the technical setup.
- 04
Launch, in your name
Your domain, hosting, and core accounts are set up so you own them. I operate them through access you grant — and can revoke. If you ever leave, the website goes with you, not with me.
You keep: everything.
- 05
Handled, month after month
From launch on, the website is my responsibility: hosting, security updates, backups, and routine changes on your plan's cadence. You email me what you need — "update our hours," "add this photo," "post this job" — and it gets done.
You do: your business. I do the website.
Access, not custody
How I manage what you own.
The arrangement is deliberate: everything is yours, and I work inside it.
- Domain registered to you — I administer DNS through delegated access
- Hosting and services in your accounts — I’m an authorized operator
- Source code in your repository — I’m a contributor
- Billing on your card for third-party services — no markup pass-throughs hidden in my fee
- Every access I hold is revocable by you, any time
Common questions